WARRANTY POLICY
For 30 days from the date of purchase, Blue Ox will replace any product that fails due to a manufacturer’s defect during normal play. Broomball gear should be considered consumable and is not warranted to be indestructible. There is a limit of one replacement per purchase.
There is no warranty on heads that have been mounted on non-Blue Ox shafts.
If you feel your gear falls under our warranty, please email us at info@blueoxbroomball.com for more details on our warranty process and instructions on how to send us your item. All costs of shipping warranty gear to Blue Ox are the responsibility of the customer.
A note about lifespan of composite sticks — Just like hockey sticks, composite broomball sticks are designed to be as light as possible for the highest possible performance and thus should not be expected to survive hard slashes, stick checks, goal post strikes or years of face-offs.